Thank you for choosing S-FIX INDIA for your home appliance repair and service needs. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information. Please take a moment to read this policy carefully.

By using our website (www.sfixindia.com) or availing our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect:

1. Personal Information:

   • When you visit our website, we may collect personal information such as your name, address, email address, and phone number. This information is collected when you submit a service request or contact us through our website.

2. Service Data:

   • To provide effective home appliance repair and service, we may collect information related to the appliances you need assistance with, their model numbers, and details of the issues you are facing.

3. Usage Information:

   • We collect data about how you interact with our website, including pages visited, the time and date of your visit, and the duration of your session. This information helps us improve our website and services.

How We Use Your Information:

1. Service Delivery:

   • We use your personal and service-related information to fulfill your home appliance repair and service requests.

2. Communication:

   • We may use your contact details to communicate with you regarding service updates, appointment confirmations, and other relevant information.

3. Improvement of Services:

   • Analyzing user behavior and feedback helps us enhance our services, website functionality, and overall user experience.

Information Sharing:

1. Third-Party Service Providers:

   • We may share your information with trusted third-party service providers who assist us in delivering our services, such as technicians and logistics partners.

2. Legal Compliance:

   • We may disclose your information if required by law or in response to a legal process. We will only disclose information to the extent necessary to comply with such obligations.

Security Measures:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Despite our best efforts, no data transmission over the internet or method of storage can be guaranteed as 100% secure.

Your Choices:

You have the right to:

• Access and update your personal information.
• Opt-out of marketing communications.
• Request the deletion of your personal information, subject to legal and contractual obligations.

Changes to the Privacy Policy:

S-FIX INDIA reserves the right to update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Contact Us:

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at [contact@sfixindia.com].

Thank you for choosing S-FIX INDIA.